Important Information
Policies
To help make your stay at Carlton Downtown Hotel in Dubai as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Carlton Downtown Hotel Dubai policies outline check-in procedures, identification requirements, payment terms, and cancellation conditions.
Check-In and Check-Out
Check-in at Carlton Downtown Hotel Dubai generally begins in the afternoon, while check-out is required before midday. These timings ensure a smooth transition between guest stays.
Identification Requirements
Guests must present valid identification at check-in. At least one adult occupant is required per room, in line with standard regulations.
Payment and Deposit
A deposit or pre-authorization may be required depending on booking conditions. Payments are accepted through major credit cards, with additional charges settled at the property.
Smoking and Pet Policy
Smoking is restricted to designated areas, while indoor spaces remain non-smoking. Pets are not permitted at Carlton Downtown Hotel Dubai.
Cancellation Terms
Cancellation policies vary depending on the booking type. Flexible reservations allow modifications within a specified period, while non-refundable bookings remain fixed. It is advisable to review the terms before confirming a reservation.